Refund policy

Last updated: July 30, 2026

At crochet.surveyzip, we specialize in digital crochet pattern bundles delivered instantly after purchase.

Digital Products

All products sold on our store are digital downloads. No physical items will be shipped.

Because digital files are delivered immediately after payment, all sales are final.

Due to the nature of digital products, we do not offer refunds, returns, or exchanges after a purchase has been completed.

However, if you experience any of the following:

Please contact us, and we'll gladly help resolve the issue.